More Info
Shipping
- Turnaround Time | Orders (for items that are in-stock) will ship the next
business day.
- Carrier | We use USPS Priority Mail® for delivery within 2-3 days and no
additional Saturday delivery fee. A tracking number for your package
will be included with your shipping confirmation email.
- Shipping Rate | Shipping
& handling is charged at a flat rate, based on package weight. All
shipping & handling fees are non-refundable. Shipping fees for any merchandise
returned for an exchange or refund will be the responsibility of the customer.
- Expedited Shipping Requests | All expedited delivery requests should be telephoned emailed to support@lizandett.com. We will do our best to meet your time-sensitive needs! Please note that additional shipping & handling fees will apply.
Returns & Exchanges
- Terms | Unused/unworn merchandise may be returned within 14 days of receipt for an exchange or refund. Original tags must be attached. Shipping fees are non-refundable. Please allow 7-10 days for refund to appear on your credit card or PayPal statement.
- Return/Exchange Form | Click here to download our form. Print and complete this page, then be sure to include it in your return shipment!
- Return Shipment | Pack all merchandise in the original packaging, tags included -- don't forget to include the completed Return/Exchange Form! The customer is responsible for all shipping fees associated with returns/exchanges. Remember to request a tracking number for your shipment! We cannot be held responsible for any packages lost en route. Mail to:
Liz & Ett | Returns & Exchanges
3388 Morgan Street
West Lafayette, IN 47906
- Customer Service | Any questions? Contact us at support@lizandett.com
Frequently Asked Questions
- Does the SmockFrock™ come in a larger size? | Not yet, but we're working on it! We currently offer the SmockFrock™ in one size {Small/Medium} which is equivalent to a dress size 8. A Medium/Large is coming soon! To express interest in the larger size, or to pre-order, email us at liz@lizandett.com
- Do you offer a design for men? | Our version of the SmockFrock for men will be going into production shortly -- stay tuned! To express interest in the Men's design, or to pre-order, email us at liz@lizandett.com
Policies
- Terms of Service Policy | It's all standard, but to read the fine print, click here to view
- Privacy Policy | We don't collect any unnecessary info, nor do we share your info with anyone else; for details, click here to view